FreshNBulk is a direct-to-consumer fresh produce platform that connects you with trusted growers across the UAE. We eliminate middlemen, reduce packaging waste, and deliver fresh fruits and vegetables at wholesale prices straight to your door.

Whether you're stocking your home kitchen, feeding an office, or running a café, we've got fresh, quality produce at prices that make sense.

Anyone in the UAE can order from us:

• Homes: Stock your kitchen with fresh produce
• Offices: Bulk orders for office kitchens and break rooms
• Cafés & Restaurants: B2B wholesale pricing available
• Grocery Stores: Competitive bulk pricing

We keep prices low through:

• Direct Relationships: We work directly with growers, eliminating middlemen and their markups
• Reduced Packaging: Bulk packaging reduces waste and cost
• Efficient Logistics: Optimized delivery routes mean lower costs
• Volume Pricing: As we grow, savings increase

We pass all these savings directly to you.

We accept multiple payment methods for your convenience:

• Credit/Debit Cards: Visa, Mastercard, American Express
• Digital Wallets: Apple Pay, Google Pay
• Cash on Delivery: Available in select areas (AED 5 surcharge)
• Bank Transfers: Available for B2B accounts (Net-30 terms)

For most items: No minimum. You can order as little as 1kg.

For crate orders: Typically 10–15kg per crate (varies by product).

Standard Delivery: 24–48 hours after order confirmation

• Orders before 6pm: Delivered next day
• Orders after 6pm: Delivered 2 days later
• Weekends/Public Holidays: +1 business day

Coverage: All 7 emirates (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah)

• FREE: Orders AED 200 and above
• Standard Delivery: AED 15 for orders under AED 200

Tip: Order above AED 200 to get free delivery!

If you're not available:

• Driver leaves: Notification card with your order details
• We contact you: Call/SMS to reschedule
• Free reschedule: Up to 24 hours from original delivery date
• Redeliver: Within the next available window

Tip: Provide accurate building access details in your delivery address.

Our Guarantee: Every item is picked and packed within 24 hours of your order.

• Fresher than retail: Supermarket produce may be 3–5 days old; ours is 1 day old
• Quality checked: Every item inspected before packing
• Cold chain maintained: Temperature-controlled delivery
• Direct from growers: Skip the middlemen and delays

Our Freshness Guarantee:

• Report within 2 hours: Take a photo and email us at support@freshnbulk.com
• Free replacement: We'll deliver identical items the next day
• Or: Get store credit or money-back refund
• No questions asked: We stand behind our quality

Response time: We respond within 1 hour (9am–8pm daily).

Pro Storage Tips:

• Leafy Greens: Store in airtight containers, refrigerate (5–7 days)
• Root Vegetables: Cool, dark place, not refrigerated (2–3 weeks)
• Tomatoes & Peppers: Room temperature until ripe, then refrigerate (5–7 days)
• Fruits: Refrigerate berries immediately (3–5 days)
• Herbs: Stems in water like flowers, refrigerate (7–10 days)

Check our blog for detailed storage guides!

Return Window: Within 2 hours of delivery only

Eligible for return:

• Damaged or bruised items
• Wrong item delivered
• Incorrect quantity
• Quality doesn't match description

Refund Options:

• Free replacement: Same-day replacement, next-day delivery
• Store credit: Use anytime on future orders
• Refund: Original payment method, 3–5 business days

Cancellation Window: Up to 6 hours before your scheduled delivery

How to cancel:

• Email: support@freshnbulk.com with your order number
• WhatsApp: +971-XX-XXX-XXXX

Refund: Full refund processed within 24 hours (3–5 days to your account)

Yes! We work with restaurants, cafés, grocery stores, and offices.

Minimum Orders: 50kg+ (varies by product)

Pricing:

• 5kg–50kg: 15% bulk discount
• 50kg–100kg: 15% discount + free delivery
• 100kg+: 20% discount + white-glove delivery

Payment Terms:

• Credit card (standard)
• Net-30 invoice (minimum AED 5,000/month order)

Contact bulk team: bulk@freshnbulk.com