Order Processing: Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Available shipping methods and estimated delivery times are shown at checkout.

Important: Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by:

• Carrier delays
• Weather conditions
• Other events outside our control

Shipping charges are calculated at checkout based on:

• Your destination
• Order weight
• Selected shipping method

Free standard shipping may be available on selected orders as displayed at checkout.

Once your order ships:

• We'll email you a confirmation with a tracking number and link (if applicable)
• Please note tracking information may take time to update after you receive it

Shipping destinations: We currently ship to United Arab Emirates.

Any applicable charges collected at checkout will be shown before you complete your purchase or later through proper channel.

Please check your shipping address at checkout.

Contact us as soon as possible if you need to correct it.

If your order is lost, damaged, or delayed:

• Contact us immediately
• We will help you work with the carrier
• We'll resolve the issue as quickly as possible

Need to change or cancel your order? Contact us as soon as possible.

• Before it ships: We may be able to accommodate changes
• Once in transit: We're unable to modify it

Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.